Testimonials

I just spoke with John. It was wonderful it was to speak to a Customer Care Representative who cared about my problem! Thank you.

Michael W. (Huntingdon Area School District)

Today was the second time I had to call Berkheimer for a question. I spoke with Patricia and she was as sweet as the first person I had spoken to last year….what a great office!! Oh, and the question was answered and taken care of in 2 minutes.

Thanks, Ladies

Mary B. (Williams Township)

It is so nice to know that there are still some very kind people who do their jobs well in this world. I know that collecting taxes must be a stressful job at times, but my Husband said how nice Mary Ellen was…there needs to be more of us like her & I hope she gets the acknowledgement that she deserves. I cannot thank her enough…If ever in Levittown, stop by and see me.

Kari H. (Bristol Township)

Shannon was very helpful when I called and I received GREAT customer service!

Kenneth P. (E. Fallowfield)

Thank you so much for implementing online filing. It is a wonderful idea and works wonderfully.

Rebecca J. (Towamencin Township)

Thank you Sandie for allaying my concerns. I really appreciate how kind and understanding you were. Thank you again for listening. You are a credit to your organization.

Angela C. (Whitemarsh Township)

Thank you Kathleen and Michelle you were extremely helpful in solving my problems with my taxes from 2006 to 2009.

Roger R. (Wilkinsburg)

I am very impressed with the customer service knowledge, calmness, and treatment that I received. Thank you.

Gardy D. (Catasauqua Boro)

Thank you so much for your answering my questions so quickly. I really appreciate your attention to this matter.

Charles K. (Hazel Township)

As Vice President of human resources giving my comment: Our firm is extremely greatful and appreciative of the assistance given to us by Berkheimer in resolving a withholding issue with our account.

Dominique C. (Boca Raon Florida)

Amanda was exceptionally helpful on the phone and she had a good attitude. Thanks Amanda!

Emily W. (Bethlehem)

Thank you Cindy Starr for all your help & kindness and professionalism Berkheimer is lucky to have you! Thanks again

Robert T. (Jackson Twp)

Thank you Ashley for your speedy reply to my email. I very much appreciate your time in resolving this matter. Have a wonderful day!

Laura S. (Carbon County)

Thanks Ashley! I appreciate your assistance!

Jill R. (Mt. Carmel)

Thank you for the quick reply to my email. Your help is greatly appreciated.

Paul Z. (Limerick Township)

Thank you for your prompt response to my email.

Kenneth A. (Erie)

Grace was wonderful to deal with. She was very helpful, polite, and a real sweetheart.

Howard K. (Lower Paxton Township)

Elizabeth was very helpful and willing to work with me to set up a payment plan. She is an asset to the company.

Deborah R. (Moon Township)

Tiffany was very sharp, efficient, and I was very impressed with her service.

Lee S. (Lancaster)

I was extremely happy with Carrie. She was so pleasant and helpful on the phone. Thank you

Brian S. (Warrington Township)

I appreciate Jodi’s help answering all my questions on how to file taxes for my daughter while in the Central Dauphin office. I had a pizza delivered to the ladies for lunch as a thank you.

Raul N. (Swatara Township)

I just wanted to send a quick email letting you know how great Laurie is. She was VERY friendly, knowledgeable, and helpful. Laurie helped get our account problems resolved and filing online this quarter. She just did an excellent job. Thanks!

Lynn D. (Swatara Township)

On April 15th I was grateful to a tax collection agency that could lend a helpful ear. I am a resident of a split collector area and chose to call ‘the other collector’ first and was met with a not too positive attitude and received no answers to my deadline needs. My 2nd choice, Berkheimer, provided me with a resolution to my problem in a cooperative, friendly manner. Thank you Pat.

Tim (Union Township)

The system is new to me, but I like it and really want to thank your office for your kindness and helpful advice. Sure you’ll be glad when tax season is over!

Thanks again, you are wonderful!

Marie B. (Beaver Township)

Regina & Maryann were very friendly and the 2 of the nicest women in the world.

John U. (Wilkes-Barre)

I was impressed with the service I have received from Berkheimer. I got through to a live person relatively quickly. I spoke with Cindy who was extremely helpful and pleasant and knowledgeable!! She helped me with a multi-state situation quickly and effortlessly. I really appreciate her service.

Susan G. (Morgantown)

I just wanted to comment on the quality of your website for efiling returns. Once I was set up, the process was straightforward and simple. I processed five returns for my family in about an hour. Although paying taxes is always difficult, thank you for making it so easy.

Paul S. (Hatboro)

Jen was absolutely fantastic. It was nice to have someone take the time to explain in a normal manner.

Tim S. (Doylestown Township)

I LOVE E-Filing the quarterly and Final returns, this was the 2nd year I’ve done it.  THANK YOU for making it so convenient. I would REALLY like to see the Occupation and that other once a year (forget what it is) also available online.

Ed H. (Cranberry Township)

Your associate, Kim, has been most polite and patient, and very helpful to me. She should be recognized as an exemplary member of your group.

John P. (East Pikeland Township)